Your Privacy, Our Priority

Discover how Mille & Mai protects your data and respects your privacy with clear and trustworthy practices.

Privacy Policy

Effective Date: 17 July 2026

This Privacy Policy explains how your personal information is collected, used and protected when you visit this website.

This website is operated by Tanya Reddin.

What Information We Collect

We may collect the following information:

  • Your name.
  • Your email address.
  • Your postal address (where required for orders).
  • Information you provide when contacting us.
  • Payment information (processed securely by our payment provider—we do not store your card details).
  • Technical information such as your IP address, browser type and pages visited through website analytics.

How We Use Your Information

We use your personal information to:

  • Respond to enquiries.
  • Process and fulfil orders.
  • Deliver digital products or services you have purchased.
  • Provide genealogy or research services you have requested.
  • Send newsletters or updates if you have given your consent.
  • Improve the website and understand how visitors use it.

Lawful Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal information on one or more of the following lawful bases:

  • Your consent.
  • Performance of a contract.
  • Compliance with legal obligations.
  • Our legitimate interests in operating and improving our website and services.

Cookies

This website may use cookies to improve your browsing experience and collect anonymous website statistics.

You can disable cookies through your browser settings if you wish.

Sharing Your Information

We will never sell your personal information.

Your information may be shared only with trusted third-party providers where necessary, such as:

  • Payment processors.
  • Website hosting providers.
  • Email marketing providers.
  • Delivery or courier services.

These providers are required to protect your information.

How Long We Keep Your Information

We keep personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes and maintain business records.

Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of your information where appropriate.
  • Restrict or object to certain processing.
  • Withdraw consent at any time where processing is based on consent.
  • Request a copy of your data (data portability where applicable).
  • Lodge a complaint with the Information Commissioner’s Office (ICO).

Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction.

Third-Party Websites

This website may contain links to other websites. We are not responsible for the privacy practices or content of external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with the effective date.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Email: shop.millemai.co.uk

If you are unhappy with how your personal information has been handled, you have the right to contact the Information Commissioner’s Office (ICO).

How does Mille & Mai protect my personal information?

We ensure your personal information is kept safe and secure at all times.

What types of data does Mille & Mai collect?

We only collect basic details you share with us to help run our services smoothly.

How does Mille & Mai use my personal information?

We use your details to support your requests and will never sell your information.

Does Mille & Mai share my data with third parties?

Your information is only shared with essential partners to complete your requests.

How can I access or update my personal information?

Simply contact us whenever you want to update or remove your data.

What security measures does Mille & Mai implement?

We use standard security tools to guard your data against unauthorized access.

How does Mille & Mai handle cookies and tracking technologies?

We use basic cookies to make our website work better for you.